SIS moves into Hibernation mode

We regret to announce that as of Friday 27th March 2020 SIS will move to close down all non-essential services and to furlough a significant number of staff effective immediately.

With the suspension of almost all live racing worldwide, and the closure of a significant number of worldwide retail betting outlets, we have taken this action to protect its long term future and to be ready for the resumption of normal service for customers and partners when it becomes appropriate.

In this interim period, we will continue to supply online content to operators while that content is live. All services to retail operators will be suspended.

Richard Ames, CEO of SIS, said: “SIS is moving into an interim period of hibernation in these extraordinary times. I am pleased to be able to confirm that our intention is to come back just as strongly as before and to be back up and running to serve the needs of our customers as soon as live racing content returns to action.

“We are taking this action to protect the business and to preserve the jobs of our hard-working team. I thank each of them for their fantastic commitment to continuing to service our content partners and customers throughout the last challenging weeks and look forward to welcoming them back into the business as soon as possible.”

If you do have an urgent query, please use the following contact addresses, which will remain active and continue to be monitored. However please be aware that during this hibernation period, responses may be delayed. Thank you for your patience as your query may not be answered immediately. We aim to resume normal services as soon as practicable.

General customer queries:

Finance queries

Suppliers :